Our services in summary, and how they support you
As one of our valued drop shippers, you’ll benefit from a host of different offerings that support you and your business to grow and thrive. Lingerie drop shipping is an exciting industry, but it can be a challenge to keep up to date! That’s why we work closely with you to help you and your business to succeed.
How can we help your drop shipping business?
To get your drop shipping lingerie business off to the best start, or to find the optimal ways for ongoing growth or to solve any concerns, browse our website. There, you’ll find pages such as our Resources section, which explains how to download and use our product files as well as a wealth of other drop shipping information including stock files, size guides catalogues and much more.
Setting up your own personal account is a great starting point to access all the information that’s right for you as quickly as possible. It means you’ll receive our latest special offers as well as the opportunity to be signed up to receive our newsletters, which give you first previews of products and chance to get ahead with the latest drop ship lingerie knowledge.
You’ll also find a host of other information online. Our blog section covers the latest news you need, from changes to EU VAT rules to the latest product features. By frequently checking our blog you’ll be able to stay up to date with all the latest information. You can also stay up to date by following us on our social media channels; Facebook, Instagram and Twitter.
How can you find out what’s new?
We send out a monthly newsletter which includes the latest deals, product information, news and updates from Alterego. You can sign up for this newsletter from your account or contact us if you haven’t yet seen it. Later in the month we also send out a stock email which highlights those new items in stock and those which are due in soon. This can be an important prompt for you to check your own stock management and ensure old products are removed and new ones are added. Full details and help can be found on our resources page and this help article.
If you follow our social media channels, you can hear about the latest announcements as they happen and by reading our blog section you can read more detailed information and see any important updates.
How do you update your stock?
This is one of the most common questions we get asked when a new customer embarks on their business venture. The great news is that we have the stock files ready and available for you to use. All you need to do is decide how you want to manage your stock and how often you want to check the levels. The stock file is available as a csv and xml file and can be found in the downloads section in your account, which can be seen when you are logged in. The files are updated every hour to keep them as up to date as technology will allow. We recommend that you check these files on a regular basis to keep your own shop up to date.
It is possible to automate your own stock control on your website however if you are not experienced with setting this up, you may require the services of a developer to support you as this can be quite complex and not everyone will have the experience and technical know how to make this work without some level of IT support.
Depending on the platform you are using you might need to find a plugin to be able to automate the stock updates on your site and set up the process will be different in each case, so we provide you with the SKU and quantity in the csv that you need to map to your website. If you require further support from a professional developer, we can also recommend one to you however, this is a chargeable service.
We have created a step by step document to help you add products to your website. You can view this document here.
What other support can you find?
We’d love to offer support for you for every single aspect of your drop shipping lingerie business. Yet, naturally, that simply wouldn’t be possible. Instead, we provide you with regular advice, news and updates so you can easily identify where you may need some extra support, what to do about it, and how to find it.
For example, let’s consider the stock levels on your website. Though we at Alterego Lingerie provide you with regularly updated stock files (don’t forget we update them hourly!), this will not update the stock levels on your own website automatically. It’s important that you do this update. Remember, if you don’t keep your stock levels accurate, you may find a customer has placed an online order for something that is no longer in stock (both a practical and customer service issue you’ll want to avoid!).
To solve this, talk to a developer. They’ll be able to set up on automatic sync on your website with our Alterego Lingerie stock updates, or run a manual process if this isn’t possible.
How can you stay one step ahead of the competition?
No one knows your business and your customers better than you. That’s why even a close partnership with drop shipping lingerie with Alterego still makes sure you’re in charge.
Drop shipping with us won’t run your business for you, keep your personal website updated or make you those crucial sales. What it will do is provide a regular wealth of expert advice, the chance to use our warehouse as your own, and give you the support, knowledge and partnership you need so you and your lingerie business have the greatest chance of success.
All you need is a great work ethic and a willingness to learn, and we’ll be on your side helping you to grow and thrive.
For any more questions, or if there’s any other way we can support you or point you in the right direction of the help you need, talk to our team here at Alterego Lingerie.